Shipping policy
SHIPPING POLICY
At Korex, we aim to get your order to you as quickly and smoothly as possible.
1–2 BUSINESS DAY DELIVERY
Orders are eligible for 1–2 business day delivery within our supported delivery areas in the UAE.
Orders placed on weekends or UAE public holidays will be processed on the next available business day.
While we do our best to deliver every order on time, occasional delays may occur due to courier operations, public holidays, weather conditions, or circumstances outside our control.
CASH ON DELIVERY
Cash on Delivery (COD) is available on eligible orders. Simply select Cash on Delivery at checkout and pay when your order arrives.
Please make sure your phone number and delivery address are correct so our courier can contact you and complete your delivery without delays.
ORDER CHANGES
If you notice an issue with your delivery information after placing an order, contact us as soon as possible.
Once your order has been dispatched, we may not be able to make changes to the delivery address or order details.
NEED HELP?
For any shipping or delivery inquiries, contact us at:
KOREX
COMFORT DELIVERED. 1–2 BUSINESS DAYS.